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-Job Class Specifications-
City of West Covina
Confidential Exempt
Class Specification
September 1994
ADMINISTRATIVE AIDE
Job Summary
Under general supervision, performs a variety of sub-professional, technical, administrative and professional work for a department; assume significant functional responsibilities directly related to the department assigned; conducts special surveys, studies, and analysis, and performs related duties as assigned.
Essential Functions
- Respond to employee and public inquiries and complaints; resolve problems or provide required information.
- Prepare, process and perform administrative support duties related to assigned department.
- Assist in the coordination of departmental activities with other City departments, divisions, and with outside agencies.
- Provide basic research assistance to the department assigned.
- Conduct surveys and statistical analysis on department fiscal and operational issues; gather, tabulate and report related data; write reports.
- Write, prepare, and assist in preparation of manuals, reports, publications, and handbooks.
- Conduct field interviews and analyze information.
- Independently compose letters and answer correspondence related to functional responsibilities.
Non-essential Functions
- Represent the City and/or department in the community and at professional meetings.
- May supervise clerical personnel.
QUALIFICATIONS
Required Knowledges
Knowledge of research methods procedures and analyses; applicable Federal, State and City laws, rules, and regulations. Ability to operate a variety of office machines including a computer.
Education: Associate of Arts Degree or equivalent or specialized course work in related field to which assigned.
Experience: Three years of experience dealing with the public; gathering data, compiling administrative documentation, and writing reports. Municipal experience desirable.
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